Frequently Asked Questions

Everything you need to know about shopping DKNY online.

What is the standard shipping timeframe for orders?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited and overnight shipping options are available at checkout for an additional fee.

How do I return an item I purchased online?

Items in their original, unworn condition with tags attached can be returned within 30 days of purchase. Please use our online returns portal to generate a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.

How do I determine my size in DKNY apparel?

We provide a comprehensive size guide on each product page. We recommend comparing your body measurements to our chart to ensure the best fit, as our styles range from slim to oversized.

Do you offer international shipping?

Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.